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Booking terms

Booking Terms & Travel Conditions

Please read these terms before you book. Each tour may carry package-specific conditions, which our team explains when you enquire.

These terms summarise the conditions in the Darjeeling & Gangtok tour brochure. The final English and Odia wording of the cancellation and meal-exception policies is being reviewed by NP Service; the approved text will replace this summary.

Booking advance

From tour brochure

For the Darjeeling & Gangtok tour departing 17 October 2026, a booking advance of ₹5,000 per traveller is required, subject to the booking conditions stated in the tour brochure.

Advance amounts for other tours are confirmed with each departure.

Advance refund policy

From tour brochure

The tour brochure states a restrictive refund policy for the booking advance. Please do not treat the advance as refundable. Ask our team to explain the conditions before you pay.

Cancellation & tour credit

From tour brochure

If you cancel at least 10 days before the travel date, a conditional tour-credit arrangement may apply, subject to the conditions stated in the brochure.

This is a credit arrangement, not a cash refund, and it is not a free-cancellation policy.

Identity documents

From tour brochure

Every traveller must carry valid identity documents. Some excursions require permits that are issued only against identity documents.

Meals

From tour brochure

Meals are provided under the operator's specified arrangements, with vegetarian and non-vegetarian options as described for each tour.

The brochure contains exceptions concerning lunch during sightseeing and occasional meal arrangements. The final wording is awaiting approval from NP Service.

Accommodation

From tour brochure

Hotel accommodation is arranged as specified in each tour package.

What to carry

From tour brochure

Carry your travel essentials, drinking water, personal medication and all relevant documents throughout the journey.

Permits & restricted areas

From tour brochure

Visits to restricted or high-altitude areas such as Nathula Pass depend on permits, weather and local restrictions on the day. NP Service cannot guarantee access.

Booking confirmation

Submitting an enquiry through this website or WhatsApp does not confirm a booking. A reservation is confirmed only when the NP Service team confirms it with you directly. No payment is collected on this website.